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What trip did you participate in?  

 

1.  Please rate your trip

Outstanding

Excellent

Good

Average

Poor

Overall trip experience:

Accommodations:

Quality of the riding:

Enriched your knowledge of the region:

Cuisine:

Fun factor:

Guides:



Trip Comments:


 


2.  Please rate your leaders

Outstanding

Excellent

Good

Average

Poor

Overall performance of your leader:

Responded to your needs:

Repaired bikes when needed:

Ran a smooth trip:

Was engaging and fun to be with:

 

Leader Comments:


 


3.  Please rate our pre-trip service.

Outstanding

Excellent

Good

Average

Poor

Overall quality of reservation process:

Our assistance in choosing the best trip:

Our assistance in preparing for your trip:

Our promptness in returning calls and emails:

Pre-trip departure information package:

 

Pre-trip Service comments:


 


4. Please rate the amount of physical activity:


5. Please rate the level of technical ability:

6. Please rate the amount of downtime (vs. scheduled activity):

7. Please rate the size of your group:

 

8. Please rate the price of your Big Mountain trip relative to the value received:

Very Reasonable Reasonable Somewhat High



9. Would you enthusiastically recommend Big Mountain to a friend?

Definitely Probably Uncertain Probably not Definitely not



10. How likely are you to take another Big Mountain trip?

Definitely Probably Uncertain Probably not Definitely not



11. I am interested in traveling to: (check all that apply)

Canada US Europe Asia/Pacific Latin America Africa



12. I am interested in future trips with the following activity level: (check all that apply):

Easy Moderate Challenging



13. Would you be willing to be a reference and occasionally field calls from potential guests about this trip?

yes no

 


Any Other Comments / FeedBack:

 

Optional:

Name:

Phone Number:

Email Address:

 

 

 

 

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